Privacy Policy Statement:

Our full privacy policy can be viewed HERE

Surveys: 

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Protection of Children's Personal Information: 

Cincinnati Dowel & Wood Products Co. is a general audience site and does not knowingly collect any personal information from children.

If you feel this company is not abiding by its posted privacy policy, you should first contact:

Cincinnati Dowel & Wood Products
135 Oak Street
Mt. Orab, OH 45154
Email: sales@cincinnatidowel.com 
Phone: (937) 444-2502

Legal Information:

Copyright:

This Site is protected by copyright, trademark, trade dress and other intellectual property rights.

All content included on this site, such as text, graphics, logos, icons, images digital downloads and data compilations are the property of Cincinnati Dowel & Wood Products Co. or its content suppliers and may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way or exploited for any commercial purpose without the express written consent of Cincinnati Dowel & Wood Products Co. The compilation (the collections, arrangement and assembly) of all content in this site is the exclusive property of Cincinnati Dowel & Wood Products Co.

Cincinnati Dowel & Wood Products Co. provides to you via Site certain patterns, designs, projects or written instructions. Cincinnati Dowel & Wood Products Co. expressly grants you the right to copy the patterns, designs, projects or written instructions or to construct the underlying projects or crafts, for personal use or for sale in small quantities provided they are not mass produced for resale for gift market or other commercial uses.

Disclaimers:

Cincinnati Dowel & Wood Products Co. makes no representations or warranties of any kind, express or implies, as to the operation of the site or the information, content, materials or products included on this site. To the full extent permissible by applicable law, Cincinnati Dowel & Wood Products Co. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Cincinnati Dowel & Wood Products Co. will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. Cincinnati Dowel & Wood Products Co. does not guarantee the results of any pattern, instruction, design or project presented on this site and disclaims all liability for unsatisfactory results.

Refunds/Exchanges

Refunds will be given on defective or incorrect product within 30 days of receipt. Refunds on returns may be subject to a restocking fee. Return shipping will be at our expense if we find that mistakes were the sole error of Cincinnati Dowel & Wood. We reserve the right to refuse returns or exchanges for any reason. Products that are modified in any way are not eligible for returns. 

Returned Products: Refunds on payments submitted through our credit card processor will be returned within 72 hours. Paypal refunds will be processed within 48 hours.
Exchanged products: Product will be exchanged once defective product is received unless other arrangements have been made.

Acceptance of Above Terms:

By using Cincinnati Dowel & Wood Products Co. Web site, it constitutes a binding legal contract between you and Cincinnati Dowel & Wood Products Co., the owner and operator of Cincinnati Dowel & Wood Products Co. Web site. Your use of this Site signifies and constitutes your acceptance of above terms.