Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
What species of wood are hardwood dowels?
Hardwood dowels are a mixture of hardwood such as Birch, Ramin, Marupa, and Tauri. These economy dowels are imported with diameter tolerances of +/- .015”.
What is the difference between end grain and side grain?
End grain is a plug or button that is turned from the “end” cut of the lumber. Side grain (also known as face grain) is made from the side of the lumber and will match the grain of the wood in flooring and fine furniture applications. If your project requires painting, end grain will be sufficient. However, if stain is being used, side grain will provide a more desirable finish.
What is your shipping policy?
Most orders will ship in 2-3 business days. If we do not have your item in stock, we will contact you to give you an estimated delivery time. For additional information, please visit our Shipping Policy page here.
Do you offer White Oak?
Most of the Oak that we manufacture is Red Oak. We offer White Oak as a custom product for many items. The items that we stock in White Oak will be listed. If not specified, be advised that the item is likely Red Oak.
I have had “sizing problems” with previous suppliers. What is the problem?
Wood is a porous material. As it is exposed to different environments, it will absorb moisture as well as become “drier” over time. The wood will “expand” or “grow” as it takes on moisture as well as “shrink” as it dries out. The domestic dowels, buttons and plugs at Cincinnati Dowel & Wood Products have a tolerance of +/- .005" to .008”.